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How does the
Exceptional Needs Dental Services (E.N.D.S.) program work? |
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Patients
are referred to E.N.D.S. by their participating dental care organization.
Once the E.N.D.S. office receives the referral by mail or fax, the patient
or the patient's care provider will be contacted to schedule a mobile
dentistry visit. |
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Can anyone
enroll in the E.N.D.S. program? |
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E.N.D.S.
primarily provides services to Oregon Health Plan members who are
non-ambulatory or who are unable to obtain dental care in an office
setting. E.N.D.S.accepts Capitol Dental, Managed Dental Care of Oregon,
CareOregon Dental, and Willamette Dental enrollees as patients. |
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How do patients
get referred to E.N.D.S.? |
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Oregon
Health Plan (OHP) members must be referred to E.N.D.S. by their
participating dental care organization. To initiate a referral, patients
or care providers must call the phone number on the right side of the
patient's Division of Medical Assistance Program card to speak with a
customer service representative who will determine whether a referral to
E.N.D.S. is appropriate. Previously referred patients or their care
providers, and non-OHP patients may contact E.N.D.S. directly. |
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Does E.N.D.S.
accept Division of Medical Assistance Programs Open Card/Fee For Service
dental coverage? |
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E.N.D.S.
does not accept DMAP Open Card dental coverage at this time. |
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Which dental
care organizations does E.N.D.S. accept patients from? |
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Mobile and
hospital-based dentistry services are provided to patients who are
enrolled with one of the following dental care organizations: Capitol
Dental Care, Managed Dental Care of Oregon, CareOregon Dental, and
Willamette Dental. |
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What are the
phone numbers for the participating dental care organizations? |
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Capitol Dental Care:
800.525.6800
Managed Dental Care of Oregon:
800.538.9604
CareOregon Dental:
888.440.9912
Willamette Dental:
855.4DENTAL |
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Does E.N.D.S.
see patients without dental insurance? |
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E.N.D.S. is
able to see patients without dental insurance only if they qualify for our
program and are willing to pay privately. Please contact the E.N.D.S.
administrative office for additional information. |
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Does E.N.D.S.
provide services to private pay patients? |
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Yes,
however E.N.D.S. providers only see private pay patients as time allows.
Please contact the E.N.D.S. administrative office for additional
information. |
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What type of
patients does E.N.D.S. see? |
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E.N.D.S.
provides services to Oregon Health Plan clients who are non-ambulatory or
who have severe developmental disability or mental impairment. Patients
must be unable to obtain dental care in an office setting, and without
mobile dental services would otherwise have no access to dental care. |
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Which E.N.D.S.
services are covered by the Oregon Health Plan (OHP)? |
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OHP covers
basic dental services. Please refer to the DMAP Dental Fee Schedule for detailed coverage
information. Dental services not covered by the OHP are provided on a
self-pay basis. |
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Does E.N.D.S.
provide dental in-services? |
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Dental
in-services (oral hygiene training) for care facilities are available.
Please contact the E.N.D.S. administrative office for additional
information. |
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Does E.N.D.S.
make use of denturists and oral surgeons? |
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Yes, but
patients must be evaluated and referred by a mobile dentist for these
services. Please contact the E.N.D.S. administrative office for
additional information. |
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Does E.N.D.S.
provide interpreter services? |
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Interpreter services are available upon request for hospital and
mobile visits. Please contact the E.N.D.S. administrative office for
additional information. |